Thursday, 09 September, 2010
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911 Education
History of 911 PDF Print E-mail
The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number," for citizens throughout the United States to request emergency assistance. It is intended as a nationwide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP).
In the United States, the first catalyst for a nationwide emergency telephone number was in 1957, when the National Association of Fire Chiefs recommended use of a single number for reporting fires.
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Facts about 9-1-1 PDF Print E-mail

What is 9-1-1?


Nine-one-one is the number most people in the U.S. and some in International countries call to get help in a police, fire or medical emergency. In some places, you may be able to be connected with Poison Control by calling 9-1-1, but you should check with local officials in your area to make sure. A 9-1-1 call goes over dedicated phone lines to the 9-1-1 answering point closest to the caller, and trained personnel then send the emergency help needed.

What is Enhanced 9-1-1?

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9-1-1 and VoIP PDF Print E-mail

9-1-1 and VoIP


http://www.fcc.gov/voip/

Voice over Internet Protocol (VoIP) phone service is a rapidly growing alternative to traditional phone service. Its popularity is fueled primarily by low prices, new features and the consumer's ability to choose a phone number from nearly anywhere in the country (and sometimes, other countries). Many industry experts anticipate VoIP's growth will outpace the growth seen by the wireless industry in the last decade.
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9-1-1 and Cell Phones PDF Print E-mail

Cellular Phones and 9-1-1


What is Wireless 9-1-1?


In most areas of North America, citizens have basic or enhanced 9-1-1 service from their landline, or wireline, phones in their homes or workplaces. Basic 9-1-1 means that when the three-digit number is dialed, a call taker/dispatcher in the local public safety answering point (PSAP), or 9-1-1 center, answers the call. The emergency and its location are communicated by voice between the caller and the call taker. In areas serviced by Enhanced 9-1-1, the local 9-1-1 center has equipment and database information that allow the call taker to see the caller's phone number and address on a display. This lets them quickly dispatch emergency help, even if the caller is unable to communicate where they are or what the emergency is.
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Local Girl Scout Troop Stops By to Thank Golden Police


Working with the community is vital and has its rewards. Arriving with a big thank you banner and platter of cookies, a local Girl Scout Troop stopped by Golden Police Department just to say "thank you" for a job well done. Chief Bill Kilpatrick proudly stands with the young ladies for a photo opportunity.