Emergency? Call 911

• Text 911 if you are unable to call.
• Know your location.
• We can't help you if we can't find you.

 

Emergency Telephone Charge (ETC)

 

9-1-1 in Colorado is funded by ETC

 

Wireline (landline), wireless (cellular), and Static or Non-Static Voice over Intenet Protocol (VoIP) telephone service providers effective 02/01/2024 will be required to remit an Emergency Telephone Surcharge (ETC) of $2.05 per telephone number (TN) or "subscriber line" in the JCECA service area.

 

Example: If your household has 1 wireline or VoIP TN and 2 wireless TN's you will pay $2.05 X 3 = $6.15 per month for 9-1-1 service.

 

Sellers of prepaid services are to collect at the point of sale (POS) and remit those collections to the Colorado Department of Revenue for distribution to the various 9-1-1 authorities in the State of Colorado via a percentage based on 9-1-1 call volume.

 

Information for Telephone Service Providers (TSP's)

 

JCECA Service Area

 

JCECA ETC Remittance Procedure

 

Notice of ETC Increase effective 02-01-2024